Terms and Conditions – Schweiz Museen Up
Welcome to Schweiz Museen Up!
These Terms and Conditions govern the use of our website and services, including museum tours, art exhibitions, and cultural heritage events.
1. Scope
These terms apply to all agreements made through our website Schweiz Museen Up, as well as to all services and events we offer related to Swiss museums and cultural experiences.
2. Our Services
We offer a variety of services related to Swiss museums, art exhibitions, and cultural heritage, including:
- Guided tours of Swiss museums and art galleries.
- Exclusive access to temporary exhibitions and cultural events.
- Private tours and educational programs focused on Swiss history and art.
- Recommendations for Swiss cultural products, including art pieces and heritage items.
3. Booking and Contract Agreement
Submitting a booking request through our website does not yet constitute a binding agreement. The contract is confirmed only once we approve it by email or in writing.
4. Pricing and Payment
- All prices are listed in CHF (Swiss Francs) and include applicable taxes.
- Payments can be made via credit card, PayPal, or bank transfer.
- For private tours or special requests, a deposit may be required.
5. Cancellation Policy
If you need to cancel a booking, the following conditions apply:
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Up to 7 days before the tour/event: Full refund.
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Less than 7 days: 50% refund.
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Less than 24 hours: No refund.
6. Liability and Safety
- Participants are responsible for their own safety during museum tours and events.
- Schweiz Museen Up is not responsible for injuries or accidents occurring during tours or events.
- We are not liable for damages or losses related to the exhibition items or artwork during your visit.
7. Use of Media and Content
- Photos or videos taken during tours or events may be used for promotional purposes.
- If you do not wish to appear in promotional materials, please inform us in writing before the event.
- Unauthorized distribution of our educational materials or content is strictly prohibited.
8. Privacy Policy
Protecting your personal data is important to us. Please refer to our Privacy Policy for more details on how we handle your data.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.
10. Contact
If you have any questions about these terms or our services, please contact us:
📍 Im Wingert 24, 1345 Le Lieu, Switzerland
📧 info@schweizmuseenup.com
📞 +41 21 263 54 59